What Are Cookies

Cookies are small text files stored on your device when you visit our website. Think of them as digital notes that help websites remember your preferences and improve your browsing experience. At Desknapper, we use cookies to understand how visitors interact with our conversion optimization consultation services and to make your experience smoother.

These files don't contain personal information in a readable format - instead, they store unique identifiers that help us recognize returning visitors and remember your preferences. Most modern browsers accept cookies automatically, but you have full control over this setting.

Types of Cookies We Use

How We Use Cookie Data

Desknapper uses cookie data to enhance your experience and improve our conversion optimization services. Here's how we actually use this information in our daily operations:

• Track which service pages generate the most consultation requests
• Identify common user paths through our case studies and testimonials
• Measure how long visitors spend reading our conversion strategy content
• Understand which geographic regions show interest in our Switzerland-based services
• Analyze which consultation topics lead to the highest client engagement
• Monitor technical performance issues that might affect conversion rates
• Remember your preferences for content topics and consultation interests

Data Retention and Storage

We maintain cookie data for specific periods based on their purpose and legal requirements. Most session cookies expire when you close your browser, while persistent cookies remain for predetermined periods.

Retention Periods

• Session cookies: Deleted when browser is closed
• Analytics data: Retained for 26 months maximum
• Marketing preferences: Stored for 12 months
• Essential functionality cookies: Maintained until manually deleted
• Performance monitoring data: Kept for 6 months

All cookie data is stored securely using industry-standard encryption. We regularly review our data retention practices to ensure we're not keeping information longer than necessary for legitimate business purposes.

Third-Party Cookies

Some cookies on our website are set by third-party services we use to operate our business effectively. These partners help us provide better consultation services and understand our market reach.

When you reject non-essential cookies using the control above, we also signal these preferences to our third-party partners where technically possible. However, some services may still place essential cookies required for basic functionality.

Your Control Options

You have several ways to control cookie usage beyond our preference center. Most browsers allow you to manage cookies directly, though this might affect website functionality.

Browser Controls

Modern browsers include cookie management tools in their settings. You can typically find these under Privacy or Security sections. Remember that blocking all cookies might prevent certain website features from working properly.

Mobile Device Settings

Mobile devices often have additional privacy controls that work alongside browser settings. Both iOS and Android provide system-level tracking controls that affect how websites can monitor your activity.